Privacy Policy
Last updated 8 September 2026
Who we are
Austerly is operated by Austerly Ltd ("Austerly", "we"). This policy explains what we collect when you use austerly.com and the Austerly application, why we collect it, and the choices you have. Contact: privacy@austerly.com.
What we collect
Account data you give us (name, email, company) through Clerk, our authentication provider. Workspace data you create (teammates, jobs, approvals, run logs). Connection tokens for tools you authorise (for example Google), stored encrypted in your workspace vault. Billing data handled by Stripe; we never see full card numbers. Usage and diagnostic data such as request logs and error reports.
How we use it
To run the service: executing the jobs you configure, showing you what your teammates did, and billing your plan. To secure the service: detecting abuse and enforcing plan limits. To communicate: transactional email about your account and, if you opt in, product updates. We do not sell personal data and we do not train models on your data.
Model providers
When a teammate runs, the content needed for that task is sent to the model provider you configured (for example Anthropic) using your own API key, or to our metered pool using Austerly's provider account. Provider terms and retention apply to that transfer. Your credentials are never included in model prompts.
Google user data
If you connect Google, Austerly requests only the scopes shown on the consent screen, uses Gmail and Calendar data solely to perform the jobs you define, stores tokens encrypted, and never shares Google data with third parties except the model provider needed to perform your task. You can revoke access at any time in Connections or at myaccount.google.com/permissions. Austerly's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Retention and deletion
Workspace data is retained while your account is active. You can delete teammates, connections, jobs and run logs from the app at any time, and you can request full account deletion at privacy@austerly.com. Deleted data is removed from live systems within 30 days.
Sub-processors
Cloudflare (hosting, storage), Clerk (authentication), Stripe (payments), Anthropic (model inference for the metered pool), Google (only when you connect it).
Your rights
Depending on where you live you may have rights to access, correct, export or delete your personal data, and to object to certain processing. Email privacy@austerly.com and we will respond within 30 days.
Changes
We will post changes here and, for material changes, email account owners before they take effect.